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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

QueenMiaQueenMia Posts: 12,417 Community Manager
edited October 2019 in Support
Hi Friends crew,

There seem to be an issue with the sweet rewards not being awarded at the end of an Episode. Instead of opening your treats, you get pushed to the next level directly. 
I would like to assure you that our Game Studio is informed now and is looking into it. Everyone is doing its very best to bring the rewards back to the game asap 😉 However, we do not know how long it will take, so I would like to ask you to be patient. I will keep you posted as soon as possible.

For now, please post your game ID below (Check here if you need help to find it out) and we'll be able to add the missing rewards to your game. It would be great if you could let us know what level you passed as well! 
Please note there might be a bit of a delay between the moment you post your details and the moment the rewards are added.

Thanks everyone for your understanding.
Stay sweet 🍒


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