Frosty Flurry Hurry Prizes

turnonmyheels

This if the fourth challenge in a row that this has happened to me. I am so disappointed

Charlisa

@DieOmimi I also tried to win this quest, went to bed in 1st place with 3 hours to go. When I checked in the morning it was like the quest had never happened. What a scam! I wasted a lot of time trying for this win, its not like I care about the prizes, but I wanted the win!

Screenshot_20211121-232816_Candy Crush Friends.jpg

Bobbie022

I came first in the rankings but haven't received anything yet, how long is it going to take to sort out the issues?

Spinnifix

Hello and welcome

When the event time is up, you will get it. Please be patient. As a precaution I'll give you the moderators.

@DieOmimi @MountainMom

DieOmimi

Thanks @Spinnifix

@Bobbie022 Thank you for finding your way into the community.

Unfortunately, it has also been reported by other players. We are currently trying to find a solution with the studio. Please be patient.

Maybe you took a screenshot and could post it here? It would be very helpful for us.

Thank you very much.

Bobbie022

Before giving the gifts for the ice cream one, surely it doesn't take this long to sort out.

Bobbie022

I did not take a screenshot as they closed the game and did not put up positions on the system and I know I was number 1 position. Another competition shouldn't be started until this one is resolved as the same thing could happen.

DieOmimi

Hi @Bobbie022 Welcome to our King Community at Candy Crush Friends. I am glad that you have found your way here. 

Many events are started on the system side according to a calendar and have a fixed runtime. For example, this month the star race or the ice cream cone collection starts every Thursday. 

These events are not permanent and are currently being tested. Mistakes can also happen with some players.

If you also had technical problems, I am very sorry and I apologize for that.

Lola_Pop

Hello Friends!

Thanks for your patience while we investigate this. I hope we can tell you more soon, for now it's been reported to the Studio.

We'll keep you posted ❤

Spinnifix

I really have no idea how that works properly. I just play it and ignore it. I don't pay any attention to them. Either I get something or I don't. All the same.😉