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Comments

  • MountainMom
    MountainMom Posts: 13,671

    Hello @Rajibmutsuddi7 and Welcome to our Friendtastic community!

    The purpose of this discussion is to help players join a Dachs Delivery Service team in their Candy Crush Friends Saga game.

    Please tap HERE to learn how lives work in this game.

  • 95chata
    95chata Posts: 833

    Hi!
    As per today, I don’t have that green button to join a team… I am at 1000 Level. I should have it available since Level 24?
    Any news about the issue?
    Thank you,

  • MountainMom
    MountainMom Posts: 13,671

    @95chata, Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting steps:

    • Ensure you have a stable Internet connection
    • Make sure you have the latest update for your CCFS game app. I have my game set to update automatically and am currently running version 3.13.0
    • clear your game cache (do NOT clear your data -- that is where your boosters are stored)
    • log out of the game (please only do this if you remember your login details)
    • Turn off your device for at least 1 minute
    • After restarting your device, consider switching between Wi-Fi and mobile data if you're playing on a mobile device.
    • Log in to the game. If the team icon does not appear, please try to log out and log back in several times.

    Let me know if you still don't see the team icon.

  • Giggy65
    Giggy65 Posts: 12

    Level 2

    Isame issue. I'm not sure if before my coma if I've actually pro-form all my required actions? Sweet Great job to everyone's fun hard work play in the game

  • Spinnifix
    Spinnifix Posts: 25,430
    edited May 29

    Hello Chata @95chata

    Since I have the symbol, I don't know. But what may be is that you may have an old device. A lot has to do with that.
    Then it would be better to buy a new device. Some of them are available cheaply.

  • 95chata
    95chata Posts: 833

    Hello @MountainMom

    Thanks for responding.

    I checked and did all the steps you asked but with no good results. I don’t have that green button, yet…

    Maybe later?


    -I am new at this game.

    -I have a new iPhone 15 with lots of memory and gbs.
    -The game updates automatically and I have the current version 3.13.0

    I am also using the right credentials.

    *Do you think join the team button has something to do with having completed all the characters in the game?

    I play with a team but that’s something I didn’t choose. And I don’t get any rewards if I reach a 1st. Place.
    Maybe it’s computer or system generated.
    Like when you play Diamond Diaries Saga that you play against other players on a list that the game is giving you?

    So far, I don’t know what else to do to get this option in my game.

    Thank you for your help, 🌼

  • 95chata
    95chata Posts: 833

    Hi! @Spinnifix

    When you talk about a new device, do you mean a new phone? Or something else?

    I play three king games on my mobile phone and it’s new with enough memory and GB. 🤷🏻‍♀️

    Thanks!

  • MountainMom
    MountainMom Posts: 13,671

    @95chata, Thanks for trying all the troubleshooting steps. Have you saved your progress to the King servers? I only ask in case you play on Facebook. There are sometimes unique issues when playing on the Facebook platform.

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello Chata

    If you have a new device that's fine. I don't know if it depends on
    the device type. Maybe from the company. I have no idea. We have
    often talked here about how difficult it is to join a team. Here too,
    nothing is being done about it.
    Maybe it would be good to talk to the CM yourself.🤷‍♀️

  • 9300716
    9300716 Posts: 6

    Level 2

    EHat level do you have to be on to be on a team

Hey! Would you like to give us your opinion?