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I've reached frame level 45 and the frame didn't change. How do I get the new frame?
I've now reached level 46 and it stated no new frame until level 50. I'd like to have the level 45 frame.
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Lost access to old Facebook account
Hello! I just bought a new cell phone, but I keep using both the new and the old cell phone because I don't have access to my old Facebook account linked to my progress in Candy Crush, and I love this game to leave it! Can you help me recover my progress? I still have it on my old cell phone, if that can help anything. I'm…
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Charged on iTunes but never received purchased items
I purchased a bundle pack for $1.99 and I was charged that price on my iTunes account and I received the gold bars but not any of the bonuses like a color bomb, lollipop hammer, etc...All things that I purchased.
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Where’s my bundle?
I bought a bundle and received no boosters. Where are they? Describe your question in more detail here (at least 40 characters please)
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Candy Crush
My game is not loading. It stays at loading and the game does not open. I just played it the night before and my computer is updated. Any one have ideas or experienced the same thing?
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Issue not resolved and still not recieved any playtime or booster rewards
Although i have recieved e mail saying that my issue is in the kingcare centre and it has been ticked as resolved it simply isnt resolved and im getting seriously frustrated at this point as this has been going on for weeks i need a human being not a computer to look into this for me so that i can finally recieve the…
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level 3098
I & others keep asking this question & we get no answers! How is it youtube will show completed puzzles at more moves than we get. Level 3098 we get 16 moves while youtube gets 30 or 26. This is almost double. Surely you don't need to pick our pockets that bad! Getting very fed up. Starting to hate this game since the…
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game still on the old format
I play on facebook using google chrome just over a week ago my game reverted to the old format, somebody from king told me what to do which i followed to the letter, clearing cache etc i deleted the game from face book cleared cache again restarted my computer and it is still on the old format, am at a loss now what else i…
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All of my boosters are gone!
I played Candy Crush once before and the game glitched and I got mad so I deleted the app, and then realized that I had lost all of my progress so I gave up on Candy Crush completely. A few years later I thought I would try again and this time, I synced my phone with my Facebook account so that I wouldn't lose my progress.…
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Lost progress
I have been playing CCS since it was started. Today I logged in using my facebook account and as soon as I did that, I was back at level one. As soon as I logged, it displayed a message saying my account is being synchronised and I was amazed to find myself at level one. I had just cleared the last possible level this…
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February 25
