-
why was I kicked back from level. 1000 to level 1 on my tablet?
I want to know why I went from level 1000 to level 1. I play on a tablet and if I can't get back my level 1000 I will uninstall app altogether. I'm very frustrated by the whole thing. I enjoy candy crush, but disappointed in the lack of help.
-
Lost my progress. Can I receive a message to help restore my progress please.
Lost my progress when syncing into Facebook. I was at about level 684. Tried to find game id but couldn't. Can I please receive a message to help restore my level. Thanks.
-
Fed up with losing my rewards
After update I lost all my boosters and special candy I've been playing for a long time I'm on level 2328 I would hate to quit now so pissed
-
I can not get my progress back
I logged in by mistake to my boyfriend's Facebook and kept playing the game until I finished maybe 500 levels and now when I logged in again from my own Facebook I lost all the progress of the game and I don't want to log in from the other Facebook of my boyfriend . is there any possible way to get my progress to my own…
-
How do i get a refund?
first of all i had 13 bars... i hit end game and it automatically gave me 5 more moves using my 10 of my bars( bars which I had previously won) i closed game out and never used them nor wanted the 5 extra moves. Later i was down to one last move and decided to purchase 15 bars for 1.99 to complete my game... it said…
-
I purchased the 15.99 bundle. It didn't go through, so I purchased again - and now I have two charg
I purchased the 15.99 bundle. It didn't go through, so I purchased again. Now I have two 15.99 charges, and was only given the gold bars and treats as though I only bought one. How can I resolve?
-
My money is gone
Between 8-10 may 2017 i realised that new levels are not appearing, so i decided to uninstall and install again to solve the issue because i could see new levels on PC facebook version so there was obviously a problem with mobile version. When I started reinstalled game again all of my upgrades like hammer, hand, 5x candy…
-
Cannot use my progress in a new ipad
Bought a New ipad and installed candY crush saga but was not able to have my progress there. Tried everything The site says to do but didnt work. Do i have to uninstall The game in The old ipad? Im afraid of losing everything. Tks
-
Candy Crush is not loading after I updated on Sunday, May 15 to version 1.100.0.
I have an iPhone 6s running on iOS 10.3.2. When I open the Candy Crush app, it acts as if it is loading and then goes to the background and will not open. I am irritated because I just spent $16.95 on a bundle of 100 coins and boosters and was on a level in the upper 600s. I sure hope that I am able to get the coins and…
-
Lost levels
I lost my progress when I upgrade my phone. Please help. I had to wait to get new level. I lost a lot time that I put into the game and money. Please help