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Lost Progress, No Facebook
I submitted a form to King about this issue and was told that coming here was my only option. I was on level 1105 on mobile, not connected to Facebook, and despite backing up to iCloud right before switching phones I am now at level 1. Is this forum moderated by King employees? I would love to speak with someone if…
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Beat level 425 on Candy Crush but it won't let me move on
Yesterday on Aug. 31st 2015 I beat level 425 and should have progressed to the train station, but I waited and waited and nothing happened, so I refreshed the page thinking that it would take me back to the main menu where I could ask for train tickets. That didn't happen. I am frustrated beyond words, trying to RE-BEAT a…
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Candy Crush Level 1001
This level is impossible! How can it be beaten????? Never been so frustrated with this game!
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How can I get my boosters restored?
Less than 2 weeks ago while playing Candy Crush, I went to use a booster and found that all my boosters were zeroed out. Since playing for 2 years I had accumulated @ 50 boosters, some more, some less, for each of the special candies. How can I get them to reset it to where it was?
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Stuck on landing page
For the past week, I struggle to open the app on iPhone. Very often the app gets stuck / freezes on the orange "loading" page and does not open at all. Is there a bug (and a fix)?
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3 special levels i solved on my tablet, pricebox did not open
on mine tablet i solved 3 special levels to earn boosters, the box with boosters did not open, where are my prices? i hope i did not paly for nothing
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Does King ever really answer a question or actually HELP ANYone?
I have read dozens of questions from players who have asked what happened to their boosters because they just disappeared. Three months ago "King Care" said they were investigating. Okay, how long does it take to fix the glitch that erases our boosters when there is an update or whatever is happening? Does King ever…
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Tasty Treasure Chest Challenge Disappeared
I would really like somebody from King to respond to my question about the Tasty Treasure Chest Challenge that appeared on my iPhone several days ago. I posted this request several days ago, but have yet to receive any response from a King customer service.…
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Losing boosters!??
I had amassed a large number of boosters over the past few months and now for the second time they have been erased!! I keep losing lives and boosters for no reason and it's really unfair. Please reinstate them!
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when playing on my tablet (android) cc saga level 817 and 818 when all my booster earned
from the daily wheel, sugar drops and just this past Saturday for completing 3 specially picked games just disappeared. I did not happen to have an update during that time to my knowledge. I lost many of my boosters that I have earned and I am frustrated. How long does it take to fix the glitch that erases our boosters for…