I accidentally deleted my candy crush app. I tried reinstating it but now I'm back to Level 1. How do I get back my app with all its data? I've been playing for 3 years & am already in level 1000+.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Once you have this account, you will need to get your user
ID # and you can follow the steps on this link.
Once you have the number, please complete the contact
form from this link: https://soporto.king.com/contact
They can manually go into your new account and get you
back to where you were. It might take a couple of days before you get a
response so please be patient. You should get an email with a ticket
number on it. Please make sure to use this topic and subtopic when
completing the form.
I accidently deleted candy crush saga. I want to restore it. I am not able to restore it
Welcome to the community. You will need to reinstall your game from the ap store or facebook. What device do you play on? Have you tried restarting your device?
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
My guess is you want to restore game progress.
Please check this post.
i hjave to restore in my laptop. i have rtestored in mobile. how to take it on laptop. earlier I was playing on laptop. now deleted. i want to take on laptop. all levels restored already. only I want to take on laptop.
Hi @kalp9 and welcome to our Community!
If you played on Facebook or King.com, your game is still saved on your account, just login to the same account you used before and open the game and it's all thee.
If you played via the Windows app, then just like on mobile, download it again from Microsoft Store and connect it to your Facebook or King account where you had the game saved on.
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