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The last few days my build a bot boosters reset when I close the game even though I have not lost them. It’s very frustrating to have to keep starting over when I had already earned them and they were active when I stopped playing. Is this something new they are doing or is there an issue with my game specifically? Thanks in advance.
hello @bsanders13
thank you for your feedback.
I hearing this first time from you. but don't worry, i do thank you for the information and have passed it along to our superstar team to look into this issue.
Hi @bsanders13 and welcome to our adorable Community 😊 Thanks for tagging me @Sukanta_Biswas I am not familiar with this so I will elevate this to our Community Manager to see what is happening. Have a wonderful day 🤗
This new version of Built-a-Bot does not have a timer. It simply says:
"please remember, every event's are renew in specific time"
If what you are saying is true, then the Booster Bot should either have a timer on it, showing how much time is left (as it used to have) or it should say "Booster Bot is at maximum Booster efficiency, which will last until you lose a level, or until we randomly and without warning decide to remove it".
These threads are full of people who have had their Booster Bot reset to zero without losing a level.
Thanks for tagging me @Sukanta_Biswas. They are going to ask you to try some troubleshooting so clear the history and then make sure that you have the latest version of the game. Then click on one of the links below to complete the troubleshooting. No one else has reported this as a glitch but I will keep my eyes open here in the next few days to see if anyone else reports this. @firebombmarkus also sent a note to the community manager to find out more but please make sure that you do the troubleshooting today because that has to be done first.
Browsers
https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
IOS
https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android
https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device