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Why am I not getting daily booster when I spin the wheel?

124

Answers

  • _Elsa_
    _Elsa_ Posts: 37,300
    @Lesley_Maxwell-2, you have the option of using Edge, Firefox and Opera to play the game with HTML5 coding.  No you will not have to start all over again.  Your progress has been saved through king.com.  What you would need to do is to get your user ID # by following the steps on here: 

    https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

    Once you have the number, please complete the contact form from this link:  https://soporto.king.com/contact

    They can manually go into your account and get your progress back.  Please make sure to use this topic and subtopic.







  • _Elsa_
    _Elsa_ Posts: 37,300
    Your old account on king.com?  What about the rewards, etc?
  • Lesley_Maxwell-2
    Lesley_Maxwell-2 Posts: 14

    Level 2

    Yes I have it all fixed now and got my old account up and running, I cannot believe how thick I am playing this for ages on the old board and not realising that the new version was available via edge...Thank you for your time.
  • _Elsa_
    _Elsa_ Posts: 37,300
    Oh so you are able to play the new version on Edge?  Super duper!  Happy Crushing!
  • Lesley_Maxwell-2
    Lesley_Maxwell-2 Posts: 14

    Level 2

    Elsa said:
    Your old account on king.com?  What about the rewards, etc?
    My old king account I got it up and running the only rewrds I was getting was the daily wheel spin,I havent any rewards left anyway as I used them..am I making sense?
  • _Elsa_
    _Elsa_ Posts: 37,300
    Yes you are making perfect sense!  Can you see the "C" on some of the levels for the Sugar Drop challenge?  Some players said that it disappeared and it might have been because of king.com.
  • lailanawab
    lailanawab Posts: 1

    Level 1

    Hi,
    Here I want to know that the gold bars I earned in game ,I can't use cz I have to purchase piggy bank Nd then I can use the bars, so plz remove this restriction Nd make the game friendly.
    Thnx
  • Lesley_Maxwell-2
    Lesley_Maxwell-2 Posts: 14

    Level 2

    Elsa said:
    Yes you are making perfect sense!  Can you see the "C" on some of the levels for the Sugar Drop challenge?  Some players said that it disappeared and it might have been because of king.com.
    Yes I can see everything and can play it perfect Thanks again for your help!
  • Lesley_Maxwell-2
    Lesley_Maxwell-2 Posts: 14

    Level 2

    Hi,
    Here I want to know that the gold bars I earned in game ,I can't use cz I have to purchase piggy bank Nd then I can use the bars, so plz remove this restriction Nd make the game friendly.
    Thnx
    That is what its there for,if you want the gold bars you have to pay and to be honest I suppose king have to make mondy from somewhere I find going back to early levels to collect candy drops helps as you can earn boosters that way
  • Jamellica
    Jamellica Posts: 4

    Level 1

    You're saying king.com is not supported, and yet they fixed bugs just a couple weeks ago. The "Send to all" button and some other things hadn't been working, and then they were fixed.

Hey! Would you like to give us your opinion?