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No longer able to exit an unstarted board without losing lives - Information and feedback

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Comments

  • JethrinaBodinaJethrinaBodina Posts: 760 Game Expert
    hulda said:
    Dear Community,

    Of course we have to fix this! It allows players a slight advantage in dealing with the random element in some levels. We would rather this be accomplished through purchases of gold or boosters. 

    I don't care how many people complain about it this time, we won't back down.
    In the words of Mick Mulvaney, "Deal with it!"
    I understand that we should not be able to reset until we get a lucky board but the biggest problem with this is when you have just received new boosts they are automatically checked  and used on the level.   I lost so many boosts because I didn't see that they had been marked and I accidentally use them on level 8 or some level where boosts aren't needed.   

    If anyone has or can find a full copy of the original announcement, not just the paraphrased parts, I would like to have a sent to me directly. Please and thank you

    ✌😎


    Wash your 🙌 Mom said so! 😷

    Patience is a virtue. Peace is a journey. ✌😎🦎

  • webbl004webbl004 Posts: 9 Level 2
    Infuriating ....just today received the 5 lives award but did not actually get them because I had 5 lives.  Lost award....Definitely should be banked.  This is an actual problem that needs to be fixed
  • JethrinaBodinaJethrinaBodina Posts: 760 Game Expert
    webbl004 said:
    Infuriating ....just today received the 5 lives award but did not actually get them because I had 5 lives.  Lost award....Definitely should be banked.  This is an actual problem that needs to be fixed
    I completely agree, it could be added to the bank, it's not like you're ever gonna accumulate them in large quantities or gain some kind of "advantage" by having what your actually earned by moving forward in the game. Or maybe they'd rather you just quit playing because you've run OUT of lives with which to play!
    ✌😎


    Wash your 🙌 Mom said so! 😷

    Patience is a virtue. Peace is a journey. ✌😎🦎

  • mercerikmercerik Posts: 3,223 Legend
    This member is really ticked-off with this thread that he thinks
    he can boss people around to follow his whim and get rid of
    all the work we've done here. He is claiming that this thread
    is turning into spam. Whose fault is it? There are ways to
    turn-off his Notifications. It is not as if he didn't have a
    choice. He said he is not interested with this thread's
    existence anymore.



    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • Fury161Fury161 Posts: 18 Level 2
    mercerik said:
    This member is really ticked-off with this thread that he thinks
    he can boss people around to follow his whim and get rid of
    all the work we've done here. He is claiming that this thread
    is turning into spam. Whose fault is it? There are ways to
    turn-off his Notifications. It is not as if he didn't have a
    choice. He said he is not interested with this thread's
    existence anymore.


    Well said Mercerik,
    Not sure why it bothers him so much??
    Just don’t follow it. Pretty simple. 
    I, like hundreds want a response from the studio. How do you just ignore 110 pages!?!
    GIVE US THE ANSWER WE DESERVE KING
  • mercerikmercerik Posts: 3,223 Legend
    edited January 17
    Fury161 said:
    Well said Mercerik,
    Not sure why it bothers him so much??
    Just don’t follow it. Pretty simple. 
    I, like hundreds want a response from the studio. How do you just ignore 110 pages!?!
    GIVE US THE ANSWER WE DESERVE KING
    @Fury161;    

    Don't forget to tag the CM! Otherwise, he won't get a Notification on your message. 

    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Quote:
    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • Eddie_SparrowEddie_Sparrow Posts: 177 Level 3
    This thread has in effect become a sub community within the community
  • fabiefabie Posts: 4 New Bee
    Pounawea said:
    Dear community,

    I'd like to share with you some information in regards to a god old known issue of the game: 

    as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life. 

    This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed. 

    That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

    Thank you very much for your understanding 🙂

    Have a delicious day and let's keep crushing!

    Here
  • fabiefabie Posts: 4 New Bee
    I speak french I speakn’t english
  • tklstkls Posts: 2 New Bee
    I’m nearing 4,000 and now have to quit. The no restart and limiting “C” candies to five per game has taken the fun out of the whole thing. 
  • FaRayhaFaRayha Posts: 1,253 Legend
    Candy pet event is going on and i collected blue colour Candies and then its gone for a bake and when i opened the game it disappear and today it appear again and time left only 1 hour whats going on.....🤔🧐
  • JethrinaBodinaJethrinaBodina Posts: 760 Game Expert
    edited January 17
    FaRayha said:
    Candy pet event is going on and i collected blue colour Candies and then its gone for a bake and when i opened the game it disappear and today it appear again and time left only 1 hour whats going on.....🤔🧐
    Hi FaRayha. This question would be better answered elsewhere in the Community. It deserves attention and the best people to answer it may never see it on this discussion thread. I recommend first checking the FAQ section in the Support area to see if anyone has already asked the same question. At the top of this screen you'll see Support, go there and you'll see this:



    Wash your 🙌 Mom said so! 😷

    Patience is a virtue. Peace is a journey. ✌😎🦎

  • JethrinaBodinaJethrinaBodina Posts: 760 Game Expert
    @FaRayha
    I want you to know that the same thing happened to me just now. I believe that time ran out sooner then it showed on the event timer. It alsotook me too play one levelbefore my game gave me the Space Race event that had already started. It had to catch up with current events. I think you need to get it finished before the end of day on Thursday.

    I think there's a glitch between the event running out of time and the timer that's on the screen when you open your game and see the event for that first time. 
    It's a weekly timed event that has to be completed before a certain day and time. The countdown clock you see in your game doesn't coincide with the event clock. 
    Say it starts on Tuesday at 12:00am and runs for 72 hours. Then you open your game at 8 am the same day. The clock shows you that you have 72 hours to complete the event, but at that time of the day you should only have 64 hours on the clock because it's already been running for 8 hours. 
    See what I mean? That's my theory, but like I said, it needs to go to the Support section in order to be answered properly. This doesn't belong in this discussion thread,

    ✌😎

    The candy pet won't open even though there's time on the clock. I did finish it on my other device, though, but that has nothing to do with it not opening.


    Wash your 🙌 Mom said so! 😷

    Patience is a virtue. Peace is a journey. ✌😎🦎

  • frenioz00frenioz00 Posts: 1,995 Legend
    fabie said:
    I speak french I speakn’t english

    Hi @fabie! Welcome to the Community!

    English is the only supported language for the Community, so we all only post in English otherwise not everyone will understand.
    If you don't speak English or if it is not your first language, it's not that tragic. #LoL Using an online translator might help. Here are some:

    https://translate.google.com/

    https://www.bing.com/translator/

    https://www.translator.eu/english/

    See you around! #KeepCrushingIt




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