Did you not receive Unlimited Lives?

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Comments

  • sivarishi123sivarishi123 Posts: 3 Newbie

    My name is Siva I am from India.i am a Big fan of this game i am sucessful entered 1000club I am update this game but I still didn't get unlimited lives due to corona effect.plzzz help me to get lives

  • Hey! Would you like to give us your opinion?

  • Navya1Navya1 Posts: 4 Newbie

    I aslo same problem didn't got unlimited lives

  • kiara_waelkiara_wael Posts: 41,101 Candy Moderator

    Hi @sivarishi123 . Welcome to our Community ๐Ÿ™Ž

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If that didn't help, please email Player Support from the game's Settings and Help Center.

    Stay Safe



  • clod_sarziclod_sarzi Posts: 10 Level 2

    Hi, Iโ€™m from Italy. I donโ€™t have unlimited lives cause of coronavirus, could you please resolve this problem? My Id is: 1052560975

    could you tell me why everytime you give unlimited lives I donโ€™t get them? ๐Ÿ˜…

  • kiara_waelkiara_wael Posts: 41,101 Candy Moderator

    Hi @clod_sarzi . Welcome to our Community ๐Ÿ™Ž

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Please Stay Safe



  • clod_sarziclod_sarzi Posts: 10 Level 2

    I updated the latest version, I closed the app and restarted the device two days ago but it still doesnโ€™t work. Iโ€™ve sent an e mail to the help center but nobody contacted me..

  • ClaclouuClaclouu Posts: 0 Newbie

    Hello,


    I turn to you because I know many people who enjoy unlimited lives (they have had an unlimited week of life and there again). However, I did not benefit from these unlimited lives either last time or this time, I do not understand why. Could you please tell me more.


    Sincerely, Clara Mouchet.

  • kiara_waelkiara_wael Posts: 41,101 Candy Moderator

    Hi @Claclouu . Welcome to our Community ๐Ÿ™Žโ€โ™€๏ธ

    For me , I can play Candy Crush Saga 24 hour non stop without asking lives to freinds

    Please Stay Safe



  • speiemspeiem Posts: 45 Level 2

    I am in the United States and all my friends have unlimited lives in candy crush Due to the coronavirus . I do not. Can you please help me with this

  • Sukanta_BiswasSukanta_Biswas Posts: 20,466 Candy Moderator

    Hi @speiem

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Have you Completed Level 9000? Get your Badge HERE.

  • kiara_waelkiara_wael Posts: 41,101 Candy Moderator

    Hi @speiem . Welcome to our Community ๐Ÿ™Ž

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If youโ€™re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    Please Stay Safe



  • sowbhagyasowbhagya Posts: 12 Level 2

    Hi,

    I got a message on Friday Evening that I will be given unlimited life's for the whe week . And I got the same on Friday and Saturday. But, since yesterday evening onwards I'm not getting the same. May I know the reason why?

  • kiara_waelkiara_wael Posts: 41,101 Candy Moderator
    edited March 2020

    Hi @sowbhagya . Welcome to our Community

    In regards the Unlimited lives 24 hours gifts, we are releasing them worldwide bit by bit. Please be patience if you don't see them right away in your games and also, please consider the following:

    • Update to the latest version of the game needed.
    • The Unlimited Lives offer is available to those who play on mobile devices
    • The Unlimited Lives are accessible only on one device, if you have two devices connected to the same game profile.
    • You can enjoy the Unlimited Lives offer while playing offline, but will need to connect to receive them.
    • If youโ€™re a new player, Unlimited Lives will begin on the 2nd day of gameplay.
    • The Unlimited Lives offer is valid only for players who have been active in the past 365 days.

    Also, please note that Asia-Pacific countries, the Unlimited lives might be arriving tomorrow at around 9:00 am CEST.

    Please Stay Safe



  • B-2B-2 Posts: 55 Level 3

    I am captive at home playing quite a bit more of this game. Asking for unlimited lives is a bit extreme, but I sure would enjoy some extra opportunities for bonuses. (And let us build a bot by playing previous levels again!)

This discussion has been closed.