Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @connieooo . Welcome to our Community
Please report this to our Player Support Team here, so they can help.
and put your game ID , How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.Â
Hi and welcome to the community.
Please provide us some more details. Did you saved your progress through facebook or king account or not. If you have saved your progress through any of the above account then follow the link provided above by other players. But if you didnt save it then it might be a problem and you have to follow player support directly from the settings of your game application. I hope they will help you to recover your progress.
Thanks and have a lovely day ahead.