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Lost levels😬

djskrap601djskrap601 Posts: 3 New Bee

Hello. My grandmother reached level 1363 on her device and for the past week or two she hasn’t been able to start from her ending level. I’m not sure what level it’s starting her from but it’s somewhere in the 300s. She’s been playing every morning during her dialysis treatments for years and now she’s just not been herself since she doesn’t have her game to rely on. Could I receive help on getting her levels back? Please and thank you.

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