Hello. My grandmother reached level 1363 on her device and for the past week or two she hasnât been able to start from her ending level. Iâm not sure what level itâs starting her from but itâs somewhere in the 300s. Sheâs been playing every morning during her dialysis treatments for years and now sheâs just not been herself since she doesnât have her game to rely on. Could I receive help on getting her levels back? Please and thank you.