Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I guess I not familiar with how to contact candy support @LindQ. Do they have an email or something, or is it a specific person I private message?
I guess I was hoping a Community Manager or moderator would forward the post to the appropriate team.
Thanks.
It is easier for the devs to get all the information if it is collected together with similar bug reports, so that they can see exactly what cases it occurs in. You can report bug issues via the support form https://soporto.king.com/contact or directly though the app (The questionmark under settings will take you to the support center).
A fix is on the way! It will be pushed with the rest of the patches today (should be soon! we're just waiting for the technical stuff). I do apologize for this mix up, we do not want the level to be impossible unless you get access to more moves, of course. The level will look the same and have the same amount of moves, but the cherries will spawn in faster.