Double payment

dido1986

Dear Team

i purchase the special offer which equals 5 dollars but u charge me twice for it as one payment can you please check

Freddy_

@dido1986 Hi and welcome. please note that some companys roll any payments in to one and you should check you receipt for these to make sure this has not happened. If still the case you have been overcharged

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/335235/double-payment

Hi and Welcome to our Community

You can find all info about refunds and broken purchases 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase