Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎬️ Video ads disappearing or not available
Answers
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Hi @Overcomer98 That is exactly how Candy Crush is designed and works for every player. I have started several new games and the first few hundred levels are easy and fun. The game wants players to enjoy the game so they keep playing. They give you enough gold and boosters to keep going and put in hard levels to encourage you to spend those. Eventually the gold and boosters are gone and then you will be encouraged to spend money. That is Candy Crush for you. Some players get ads, some don't, it's just the luck of the draw as King randomly assign players to different test groups. If you have a flying saucer on you your Booster Wheel, I am intrigued! I have never seen a booster wheel with a flying saucer on it in any of my games. Here is my screenshot. Is yours different?
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
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Having purchased some bonus features, last done in November 2023,I have stopped receiving bonus features at the end of games to help me progress. Is King Games just waiting for me to buy more, or can I expect them to return sometime soon. It’s pointless playing when you reach a Legendary level, as it’s impossible to complete without any help.
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Having purchased some bonus features, last done in November 2023,I have stopped receiving bonus features at the end of games to help me progress. Is King Games just waiting for me to buy more, or can I expect them to return sometime soon. It’s pointless playing when you reach a Legendary level, as it’s impossible to complete without any help.
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Hello @diannumakad🤗 A Warm Welcome to our sweet King Community!
Ads is still a testing feature, hence not available to all players!
All the features that are in testing are sent to few groups of players at a time, for few periods of time. Once that period is over, the features will be sent to another group of players. We do not know who will be included in those groups as the players' list is generated by King's computer system!
To receive these features, all we can do is to update our game to the latest version; make sure to keep at least 2 GB free space on device's memory; and stay active in the game.
Hope this made sense!
Thank you for joining our Community & have a great rest of the day🍫🍫
