Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎬️ Video ads disappearing or not available
Answers
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Why can’t I get any free moves to complete a game any more? I’m only shown moves that need gold bars to complete a game. I once got a free 3 extra moves. I’ve never had this happen in all the years I’ve been playing.
is there a bug or glitch in the system? I’m at level 14859
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
