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How to claim money back ?

bud2548
bud2548 Posts: 1

Level 1

I top up GOLD bar via Piggy bank, payment complete but gold number disappear. I repeat payment again, money deduct from my account but GOLD still show 0.

How can I do ? I trying contact with any officer but nobody.


Comments

  • kiara_wael
    kiara_wael Posts: 155,983

    Hi and Welcome to the King Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

  • Diamond_Lim
    Diamond_Lim Posts: 165,660

    Hello there! @bud2548 👋

    Welcome to Sweet King Community! 👑

    Like Kiara suggested you follow up these steps on previous reply here. We hope this helps! 👆😊

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga! ❤️😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️ 🍭👑

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Check more exciting and fun categories on King Community here! 👑🤩

    You can also check more King Community Topics such as Learn more guides around King Community and etc on my below signature (click on spoiler warming button) here. 👇

    Have a nice and safety day! ❤️😊

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