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Problem logging into the game

jmal
jmal Posts: 24

Level 3

Hello, dont be tired, i have been having a problem for several months, i hope you can solve my problem,, antortunately my previous phone was stolen and I cant enter the progress of my game on my new phone, thank you for yourhelp,

Comments

  • Glenn1972
    Glenn1972 Posts: 16,650

    Hello jmal , greetings to you and hope things are well in your part of the world

    I am sorry to hear about your phone

    I suggest that you open a discussion in the Support Area

    We are in the off-topic area and your question may not be seen here

    You can go to the Support Area and tap the green button labelrd "Ask a Question". Use the same wording as you have here

    You may also tap this link -> "Ask a Question" and it will open the form used for Support questions and place it in the support area for you.

    I think they can help you so don't worry

    Just a fellow player,

    Glenn

  • Diamond_Lim
    Diamond_Lim Posts: 167,337

    Welcome to Sweet King Community! 👑

    Oh! No! When you still cannot connect with your Facebook/Kingdom Account on this game :

    Don't worry! If you want to connect Facebook Account, you can click here then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope this helps.

    If you want to connect Kingdom Account, you can click AndroidApple or Windows 10 App then read to follow these troubleshooting steps of login issue/problem too.

    ⚠️ Need help? Check our FAQ:s first HERE

    Anyway, thank you for your playing Candy Crush Saga. 😊

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️ 🍭👑

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Have a nice and safety day! ❤️😊

  • jmal
    jmal Posts: 24

    Level 3

    thanks for your. guidance! unfortunately. this topic has been bothering me for some time.

    good job

  • Diamond_Lim
    Diamond_Lim Posts: 167,337

    You are welcome and Thank you for your playing Candy Crush Saga. 😊

    ⚠️ Need help? Check our FAQ:s first HERE

    Hot topics right now in Candy Crush Saga here and in King Community here 🌶️ 🍭👑

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Have a nice and safety day! ❤️😊

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