Sign Up!

Candy crush freezing and blacking out

Thabisile225
Thabisile225 Posts: 2

Level 1

Hey guys.. is anybody here experiencing their candy crush freezing then blacking out in the middle of a game?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,596

    Welcome to Sweet King Community! 👑

    How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊

    ⚠️ NOTE ⚠️

    If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.

    ⚠️ Need help? Check our FAQ:s first here / Find most common issues and FAQ:s in Support Area here and in Help Center here

    If you want to ask this game question, please ask on Candy Crush Support Community (Correct Area) next time. Thanks! 😉

    Hot topics right now in Candy Crush Saga here 🌶️🍭

    You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉

    👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

    Have a nice and safety day! ❤️😊

Hey! Would you like to give us your opinion?