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Progress lost

fareed77

Hello everyone,

My Facebook account which was connected to my Candy crush saga is hacked few days ago, I was trying to save mn progress but other Facebook account was directed, now I lost my progress which was around 6500+

An email was also connected with candy crush but it is also not working to retrieve progress, can anyone help me in this regard, kindly use my email to help.

My user name on candy crush is "Fareed77"

* Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules

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Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2549393#Comment_2549393

Oh! You cannot edit your previous post as 24 hours expired. You can edit your previous post within 24 hours only. But don't worry! Your email address has been removed on your previous post soon. 😊

You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊

You can click here and see "Why your Facebook Account is disabled".

Also try out to read and follow these steps of recovering your Facebook account here.

Also thank you for your playing Candy Crush Saga. 😊

Hot topics right now in Candy Crush Saga here and in King Community here 🌶️ 🍭👑

You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉

👑 Join our Kingdom and get this royal badge here and Pro Players - Welcome to the Community (May Become Pro Player then Comment and Get Pro Player Badge) here!

Have a nice and safety day! ❤️😊

fareed77

https://community.king.com/en/candy-crush-saga/discussion/comment/2543516#Comment_2543516

How to edit the post ☹️

kiara_wael

You must first create a new Facebook account and connect the game. Next step 👇️

Please email Player Support so they can restore the levels manually on your new account.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.

Please edit your post. dont show your personal email to the public. Thank you