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Same exact thing happened to me yesterday. It just reset, and asked for $27.99. I paid $19.99 for it, and I think I made it to tier 29? I contacted support and they say theyโre working on it. But if I donโt get my progress back or a refund, Iโm not playing the game anymore, I canโt trust spending my money if theyโre going to take my purchases back.
Hello, Ms Newbie,
Welcome to the forum! ๐
The problem has supposedly been resolved.
Tagging @Tom6054 too. Hope it works for you too.
If either of you wanna chat about the game, feel free to drop me a message on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Have fun! ๐
Hello and sorry to hear this might not be fixed yet ๐
Perhaps the look of the Season Pass is the new one but, did the progress you had made that got reset before return? Can you continue playing and use the Pass you had payed for before?
Any chance we can see a screenshot of the current Pass so we can double check?
Thank you!