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Season Gold Pass ended before the deadline - ⛔ Edited by CM: NEW UPDATE!
Answers
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Thank you both for letting us know the issue is still persisting.
We apologies for any inconvenience this may be causing and you will be happy to know that we have reported it to the studio who is looking in to this.
Once we know more, we will let you know and please, do not delete the game app!
Thank you for your patience while we keep investigating.
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Hello, Ms Mickey L Mouse,
Welcome to the forum! 👋
If you didn't get what you paid for, you should request a refund ASAP. First try and log out, restart the game, log back in and repeat an older level to refresh your events. If the gold pass is still not unlocked, then go ahead and request a refund using the instructions in the link above.
If you feel like chatting to exchange tips about the game, you can message me on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Have fun! 👍
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I bought the season pass this morning (at the now higher price) and after 4 tiers it reset as ifI had never bought it. E mailed support and I keep getting e mails back to check with the help center. I've been playing for more than 6 years and between this and raising prices on everything, im definitely not enjoying the game as much as I used too
