Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am Atigram. I lost my play/app when restarted my iPhone. How can I get it back?
It does not. work. Please restart my game.
Game ID is 1493183697
kind regards
”Atigram” -Edited by CM:⛔️ That’s too much personal information - Check our House Rules.
Margita Krätzer
Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked after you try these steps above here, please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and help you to restore your progress soon. 😉
Hello @Atigram apps generally aren't deleted when you restart your device so I am a bit confused by your post to be honest.
Were you saving your game? If you were then just reopen the game and sign back into the game and your game will be restored.
If you weren't saving your game and you restarted your device for an update then there is a chance you have deleted the memory of your game from your device. If this is the case then you will have to contact Player Support to get your game reinstated.
Hi and Welcome to the King Community
If you suddenly are back to level 1 or the game has been lost, check HERE how to get it restored.
New here? Sign in or create an account to join the fun.
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…