Why is my Chocolate Box frozen??

grb2438

https://community.king.com/en/candy-crush-saga/discussion/comment/2985425#Comment_2985425

The chocolate box is frozen on my game. I’ve tried all the tips but it’s still frozen. I don’t want to uninstall as I’m on a very high level. I did that once before and ended up at the start again. Please can King look into this. It’s my favourite game!

Mrau

https://community.king.com/en/candy-crush-saga/discussion/comment/2954440#Comment_2954440

Frozen from SIX months…

Time to say goodbye?