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Why is my Chocolate Box frozen??
It's been frozen 4 -3 days now.
Time ran out before I finished the task, but then it continued to count levels, though the clock showed 00:00.
I didn't get any "prize (which obviously I shouldn't either.
I tried to log out several times - no result.
(I play on a PC)
Anyone else experiencing this?
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Answers
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Hi and Welcome to the King Community
Thank you for the feedback.. This issues has been reported .in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
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thank you - but tried to log out several times - no result.
It's been frozen 10 days now.
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Hello @Pipi8888🤗 A Warm Welcome to our sweet King Community!
In your opening post, you said you are playing on a PC! Are you playing on Facebook - browser version (Chrome, Edge, etc.,) or the App version on Windows 10/11?
In the screenshot you have provided, I see a spinning circle in place of the Gold Bars!! Do you always see that or is it just now while taking the screenshot?
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Anyone else experiencing this?
Yes @Pipi8888 someone else has posted regarding a similar issue to what you describe.
https://community.king.com/en/candy-crush-saga/discussion/435242/chocolate-box#latest
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Hi @PummyRay
The circle is not always there - I probably just had no gold bars left. The clock is "ticking" - otherwise no movement.
I play on PC - not via Facebook, just the app (downloaded.)
It's been a month now. Tried to reinstall + log out several times. Nothing happens to the choc box.
Guess there's just no maintenance or help in Candy Crush Saga :/
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I have been complaining about this for weeks with King. Last week it froze just as I was claiming my rewards for the Gold Box. I closed the game and when I got back in it had already started a new game without giving me the rewards. When it is not frozen it keeps giving me an Internet Error connection message which is definitely not the case in my end.
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Mine is frozen too
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My chocolate box has been frozen for 3 weeks and I have logged out and back in.
I’ve updated facebook can you reset?
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Hi and welcome to the King Community
Thank you for reporting. In the meantime
Please Check app update - Log out game - Restart Device - Open game and Log in
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I’ve already done this and it didn’t help.
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