⛔ FIXED! Unable to log in to Kingdom account - Also lost progress, missing friends and Gold Bars

cbaker

https://community.king.com/en/candy-crush-saga/discussion/comment/3061102#Comment_3061102

Well, that makes me feel better!! Now if they would just fix it. Did you email support?

sahouse8

THANK YOU SO MUCH!!

That worked! I will remember this if it happens again!

cbaker

I also noticed it changed my picture.....

lakeside

can king restore my game

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450351/lost-game-progress

Hello and Welcome to the King Community @lakeside🤗

Please send a complaint through this link —> https://soporto.king.com/contact

If you have any other questions, please reply by typing below🍫🍫

cbaker

https://community.king.com/en/candy-crush-saga/discussion/450342/my-profile-picture-gold-and-friends-list-vanished

Same here, thought it was something I did!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3061119#Comment_3061119

I am glad that everything is back to normal in your game @sahouse8🤗

Keep crushing and have fun🍫🍫

Shu_Shu

I hate knowing that it's not just me. Hopefully they can fix this. My experience so far with emailing has been poor as I never receive a response.

rvseer23

On 5/15/24 out of nowhere I have lost all my gold and friends but am somehow on the same level. I had over 230 gold and a ton of friends. How can my account be restored??? I bought a large chunk of gold amd it's gone and had many extra lives from friends.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/450361/on-5-15-24-my-account-has-changed

Hello @rvseer23🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are having an issue in your game!!

Please try these steps —> log out of the game — close the App — shut down your device — wait for 5 to 10 minutes & restart the device — open the app and log back in.

Check if everything is back to normal. If not, please send a complaint to the King Player Support team. Let me know if you need help with it.

You can reply by typing below 🍫🍫