Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We understand how important it is to enjoy your game while listening to something. You will be happy to know that our team is aware of the problem and is working on finding a solution.
In the meantime, please make sure your device and the game are both updated to the latest versions. We'll keep you posted on any updates or fixes as soon as they become available 😉
Thank you for your patience, and we hope to have this resolved for you soon.
Hello @jay524888 and @Heexagone🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you both are experiencing in your game!
This issue was reported to the Candy game Studio and it is being investigated. Please keep an eye on our main thread —> HERE (click on the Green letters) for updates on the issue!
Thank you for your patience & understanding🙏
Hello @fernanda34🤗 A Warm Welcome to the King Community!
It is not you nor your device! We have few more players that are experiencing this glitch! It was reported to the game Studio and they are investigating it.
For updates on the issue, please keep an eye on this thread (by clicking on the Green letters) where we are collecting all the complaints —> Why can't I play Music while playing Candy Crush Saga?
If you have any further questions, please type below🍫🍫