Why can’t I play music while playing Candy Crush - (FIXED)

wtinasky

I have all of the audio on Candy Crush turned off, but every time I switch to the app it pauses my podcast app. This only happens on game levels and not on the map screen and just started happening this week. I have an iPhone 13 with software version 15.6.1

wtinasky

I started having this issue today. I have an iPhone 13 with iOS version 15.6.1. Please fix ASAP as I always listen to podcasts while playing.

PummyRaj

https://community.king.com/en/blog/discussion/455985/bug-report-game-interrupts-podcast-app-on-ios

Hello @wtinasky🤗 A Warm Welcome to the King Community!

We have received multiple complaints about this issue! It was reported to the Game Studio and they are working on a fix. Hopefully, we will receive an update soon.

Please keep an eye on our main thread for an update by our Community In-charge, where we are compiling all the complaints —> Cannot play Music while playing Candy Crush

Thank you for your patience & understanding 🙏

jay524888

I updated it yesterday and the problem still exists.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/456059/cant-play-games-and-listen-to-music-at-the-same-time

Hello @jay524888🤗 Welcome back to the King Community!

I don't think the issue was resolved yet!!

Otherwise, we would have received an update in the main thread where we are compiling all the complaints about this issue —> Can't play Music while playing Candy Crush Saga!

Thanks a lot for your patience & understanding 🙏

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3094807#Comment_3094807

https://community.king.com/en/candy-crush-saga/discussion/comment/3094973#Comment_3094973

https://community.king.com/en/candy-crush-saga/discussion/comment/3095888#Comment_3095888

https://community.king.com/en/candy-crush-saga/discussion/comment/3096283#Comment_3096283

Hi everyone 😃

I'm sorry for the time it's has taken us to resolve this issue and we appreciate your patience while we continue to look into this.

There is a potential workaround that you can try that will allow you to use other apps in the background.

If you're planning on listening to Spotify while playing and the music stops as soon as open the game app, try this:

Go to Settings from the game board and select Audio:

Now, try moving the music volume slider up and then back down to zero (effectively muting it), and then go back to Spotify and select Play and then back to the game and see if the issue persists.

Hope this makes sense 😁 I just tried it and it worked for me but, you do have to repeat this process when you close the game app and open it again.

Let me know if this has worked for any of you 😉

Antoi

Als ik mijn muziek op de achtergrond heb en het candy crush spel start, valt mijn muziek weg. Wat is hier de reden van en hoe kan ik dit oplossen?

kiara_wael

Hi and Welcome to the King Community

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.

Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you

Thanks for understanding and have a wonderful day 

Antoi

When I have my music in the background and the candy crush game starts, my music cuts out. What is the reason for this and how can I fix it?

Kind Regards

wingingit89

Seriously! When will this be fixed? What are you doing to figure it out? It’s worked fine for years. What did you change? Whatever it was, put it back the way it was.