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Candy crush saga Candy Royale does not work - ❗FIXED!
Answers
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@kiara_wael @Diamond_Lim lets try someone to see if I can get a response from you to my ongoing issues with the Candy Royale event. Today six levels levels to complete. Eliminated from event after I won the first level and before I was even able to start the second level. Still using the same single life. Issues are not fixed and I am not sending any more complaints to King Customer Care who keep referring me here to the Community for assistance. I have yet to receive an acknowledgement of my continuous posts so who do you suggest I contact for my missing 360+ Gold Bars.
@PummyRaj your posts in this thread are also incorrect for reaching Customer Care regarding issues with this event. Perhaps you could confirm the correct point of contact and respond appropriately. Thanks
August 26, 2024 - 7:50 PM NST
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Hi Colleen🤗
I am so sorry for not attending to your previous comments! I did not receive any of your tag notifications! I saw that there are new posts in this thread! Hence, opened to check in!
The steps I have provided is the best way to reach the King Player Support team for our missing rewards, Colleen! But, you are right! We are not receiving help sometimes! I too have experienced this issue (with both Candy Royale and Episode Race)!! But, I did not have time to keep following up with them, hence, just gave up😕
Hope @QueenB will be able to provide some assistance with this regards🤞 -
Thank you, I am just looking for someone who can confirm that the issues with Candy Royale have not been resolved. I have given up with King Customer Care on many issues. I did not receive 360+ Gold Bars which is directly related to the Candy Royale new tiered system, but the issue has been fixed, I think not.
@QueenB has been tagged many times in my posts. I am just looking for someone, anyone, to acknowledge that things are definitely not fixed for this event and that they are still being investigated.
I thank you for at least acknowledging my tag, have a great day😊
August 27, 2024 - 06:40 AM NST
