⛔ Error Connecting to App Store - Under investigation!

Bugs45

At end of game it comes up contacting app store so I cannot continue. also I cannot buy from the shop

Nikolaos_Prodromidis

Hi @Bugs45 and welcome to the Community! 🙂

There are some problems with the app store lately!

You can read about this 👉️HERE👈️

Natalia276

How can I use gold in the game from the store? My store does not open with winnings.

Nikolaos_Prodromidis

https://community.king.com/en/candy-crush-saga/discussion/459055/gifts-gold

Hi!

Thanks for your feedback!

There is an error about the store and it is under investigation!

You can read HERE!

NeilK

Hi.

This issue appears to be going on for over a week now with no resolve. There is lots of discussion about it but no feedback.

Error message stating “contacting app store” but just get the wheel of death and nothing loads.

@QueenB has also brought it to our attention on 02/07/24.

Please could someone/administrators provide us with an update.

There are no bonus ads/spins at the beginning of a game. No options to watch ads/gain bonuses at the end of a game. Also unable to purchase any boosters (hammer/ufo).

And if I try to log in it says I have no internet or WiFi. Which I do. And have tried on a different Wi-Fi connection and on data only.

Have tried all the options suggested but none of them work.

I am on level 11929 and obviously don’t want to log off/delete anything and lose my progress.

Would love this to be get sorted as is currently spoiling my playing pleasure.

Thanks - Neil

pat3408

Probleme d accès à la boutique qui se répète

1607Bihac

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation

same problem!!It‘s annoying and it’s already 6days now.

Nikolaos_Prodromidis

Hi @pat3408 and welcome to the Community!

There is a problem about the store and it is under investigation!

NeilK

Oh, and I can’t give lives to any friends 🙁

1607Bihac

It’s taking to long to fix that problem!!Annoying and frustrating!!