Upgraded the Season Pass but it's not given me any access - (Edited by CM: Fixed - Update game)!

Mick18

Yes, happened to me too! I was not far off collecting the final rewards and it disappeared. Very frustrating!

Lori2

I don't get all my claims for the unlock feature

fbugammaz

I bought the 8 lives offer and the other boosters and now I can't find them and I only have the 8 lives

Kmaccia

I purchased the upgraded pass fr $4.99. It diasappeared

kiara_wael

Hi and Welcome to the King Community

Thank you for report it ill pass this to the game team in the meantime ,For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

Kmaccia

Yes, it’s happened to me as well.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/476706/missing-season

https://community.king.com/en/candy-crush-saga/discussion/comment/3201276#Comment_3201276

https://community.king.com/en/candy-crush-saga/discussion/comment/3201341#Comment_3201341

Hi All. This is an issue that King have been alterted to. Please could you contact player support so that they know you are being affected by this malfunction. To contact player support from your games use Settings (the small pink cogwheel) then choose the ? icon and scroll through the options until you see "contact us" at the bottom. Also please check and join this thread I link here:

https://community.king.com/en/candy-crush-saga/discussion/476664/upgraded-the-season-sass-but-its-not-given-me-any-access-edited-by-cm-under-investigation

zonahsu

I bought the pack, but my season pass is gone .

Adav

Mine disappeared before I could claim all my rewards……. then another one started, and also disappeared before I could claim my rewards……. WHAT is going on??

yvettesedeno

mine is gone also!