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I didn't get my gold bars

reddypramod

reddypramod Posts: 1

Level 1

September 2020 in Support

Hello cand team , I purchased 10 gold bars amount of 29rs.

29rs dedicated from my account through Google pay.

But I didn't get my gold bars.

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Answers

aijaziqbal Posts: 8,884

September 2020
https://community.king.com/en/candy-crush-saga/discussion/310760/i-didnt-get-my-gold-bars

Hi and welcome to the community.
Unfortunately community dont deal with purchases or purchase related issues. Please contact directly player support from your game application settings. As they have your purchase history for last 90 days. And they will surely refund you the gold bars. For more details please check below link.
https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks and have a lovely day ahead.😀
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kiara_wael Posts: 155,467

September 2020
https://community.king.com/en/candy-crush-saga/discussion/310760/i-didnt-get-my-gold-bars

Hi @reddypramod . Welcome to our Community
You can find all info about refunds and broken purchases here.
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Carly_S Posts: 468

September 2020
https://community.king.com/en/candy-crush-saga/discussion/310760/i-didnt-get-my-gold-bars

hey @reddypramod you can contact the community team to get back your lost item here
oh! and welcome to the community hope your enjoying it
have a lovely day
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07031566454 Posts: 2
Level 1

September 2020
I need love
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Carly_S Posts: 468

September 2020 edited September 2020
https://community.king.com/en/candy-crush-saga/discussion/comment/1038425#Comment_1038425

sure and this area is for questions and answers
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rajdeeptb Posts: 4,325

September 2020
https://community.king.com/en/candy-crush-saga/discussion/310760/i-didnt-get-my-gold-bars

Hi dear welcome to our community
Please Read This 👇
https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

For missing Rewards You can contact support area from your game directly . You can contact here also 👇
https://soporto.king.com/contact
You may asked your game ID here to know your game id please read this 👇
https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps have fun
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