Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Welcome to Sweet King Community! 👑
Have you connected with your Facebook/Kingdom Account to save your progress? 🤔
If yes, you can follow these steps by previous players that I hope this helps. 😉
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (but use Game ID with phone as well and How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and Welcome to our Community
Please report this to our Player Support Team here to manually restore the levels . and put your game ID
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
Hi @jasco29645 and welcome to our Community!
If you need any further help with restoring the levels, please let us know.
Post also your Game ID and the level you were at so I can take a closer look.
How to find your Game User ID on mobile devices and the Windows app check here.
@jasco29645 Hi and welcome, Please follow the link below to get you game ID as @Crazy Cat Lad will need this to be able to help you. then post it on here with the level you believed you were on with it
Hope this helps