Did not receive items from Dainty Bundle

sheilanat · October 2020

i just bought the dainty bundle but did not receive any items (50 coins, 1 hours of all the powerups 1 each of all the powerup) from the bundle. please help.

Mary_Kay · October 2020

Please read here about how to resolve problems with purchases. You'll need to contact customer support. https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Thank you and good luck.

Freddy_ · October 2020

@sheilanat Hi and welcome , sorry to here you have had a problem with your purchase. The community does not deal with purchases as it contains your personnel information.

Please contact customer support from your game and they should help you with this

Just go to game settings , help, gold bars an purchases and send them an email you can also use the contact us below but you need your game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/314081/did-not-receive-items-from-dainty-bundle

Hi and welcome to the community.

Sorry for the issue but community dont deal with purchase or purchase related issues as it involves your personal information. Please follow the guidlines in the below link and it will help you to claim your missing purchases.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thanks.

Diamond_Lim · October 2020

https://community.king.com/en/candy-crush-saga/discussion/314081/did-not-receive-items-from-dainty-bundle

Welcome to Sweet King Community! 👑

How about you tried these steps that I hope this helps. 😊

If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

sheilanat · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1111896#Comment_1111896

That would be great advice except the attempt to submit the form keeps giving an error message and says resubmit and every time I do I get the same error message

Freddy_ · October 2020

@sheilanat The best way to do it is from your game settings as this already contains your game ID information and is the quickest wat to get resolved

Thank you

Did not receive items from Dainty Bundle

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