Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Charly-4 We do not handle any support via private messages in Community. In these cases you will need to email Player Support instead.
Please post your Game ID and the level you were on on the page here so I can look into it.
ID#: 11867122095
Level: 5716
Thank-you!
Thanks @Charly-4 !
I have restored your game now.
Hi, could you do this for me too please?
Thank you so much, I have the info ready
Hi,
I need to do same : transfert progression from old facebook account to new one. Can you help me ?
Regards,
Laetitia
Hi and Welcome to the King Community
Please email Player Support Team here so they can restore the levels manually on your new account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
Please feel free post in new thread since this from 2018. Thank you