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Wheel and Extra Moves stuck on loading/ connecting

1676870727379

Answers

  • rbtoftheotm
    rbtoftheotm Posts: 5

    Level 2

    All out of boosters, (except for cake bomb). I just don't have the thrill when I open the game on my home computer anymore. It used to be a great distraction from work (the few times that I do work on my home computer) but now, it is more like a potato chip without salt. All the anticipation but none of the flavor.

  • lesathome
    lesathome Posts: 7

    Level 2

    user id 1312521113

    problem:- cannot shop/spend gold bars. spinning picture of gold bars on game page.

    thank you

    les

  • Bigglesworth
    Bigglesworth Posts: 16

    Level 2

    It seems to come and go. Some days there are no icons in fantastic 5 or leaderboards (where it is also blank for levels per week and rank), no chocolate box, no episode race, the gold bars don't register.

    PLEASE don't tell me to uninstall and reinstall - it also won't let me save my progress so I'd lose everything.

  • Chriss1130
    Chriss1130 Posts: 2

    Level 1

    I'm still stuck after weeks after being unable to access the app store. SO frustrating.

  • rbtoftheotm
    rbtoftheotm Posts: 5

    Level 2

    I was fine with it when it used to come and go. Now it just hasn't come back.

  • Bigglesworth
    Bigglesworth Posts: 16

    Level 2

    RBT I think you're right. Seems to have gone completely.

  • miha66
    miha66 Posts: 1

    Level 1

    edited June 2021

    Same issue since I have Huawei P40 lite. Wheel stuck on loading because Huawei phones don't have Google services and can't connect to Google play store. The only solution is a Candy Crush app in Huawei AppGallery. I put it on the wish list în AppGallery for a year. There are many request for it.

  • lesathome
    lesathome Posts: 7

    Level 2

    user id 1312521113

    yes I have these problems when the game ends and I want to spin the wheel or use the shop. After re installing the game resets but only for as long as that game

    Thank you

    Les

  • lesathome
    lesathome Posts: 7

    Level 2

    user id 1312521113

    when I first open the app, I am asked to sign up with email or connect with facebook. It says failed to connect. I click on facebook again and it says game saved with facebook, and my photo appears for the first time. When I then go on the game the photo is grayed out and the number of gold bars is replaced by a spinning circle.

    I have been in this trap for four weeks.

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