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I updated the game but I still have the connection error for the candy box. What do I do now?
Hello @aautz1 the server issue should have been resolved now.
Please see the information from @Crazy Cat Lad below
If you are still having issues after updating your app please post your app version in the discussion linked below.
Hello @aliciagreen you are right it has been posted that the server issue has now been fixed
If you are still having issues please post what app version you have in the discussion linked below. Just click on the view post button to open the correct discussion
Yes my chocolate box has said server error for weeks. I tried uninstalling and reinstalling but still not working. Help??? Version 1.214.0.1
I have app version 1.214.0.1 updated one week ago and I have had that server error message for about 3 -4 days now There is no newer version to update. So how do I get the server error corrected?
@Alienscar I updated the game as well but it's still not working
I get the server error message too but my chocolate box still works. I have 0.00 time left all the time but doesn't expire until the 2nd day. If I am claiming the prize, server error appears but if i check the prizes they still get added.
Hi @Alienscar Thank you for that information. How do I get that version? The app does not have an update available.
I just noticed I also have the same issue others are mentioning regarding the season pass notification stating "Claim" when there is no reward to claim. Levels 2, 4 & 6 on the Season Pass are also empty. I have closed the app and restarted the phone and the issues with the chocolate box and season pass continue.