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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
The strawberry shortcake ad is broken and don’t let You close out after it’s shown. It’s forcing a restart of the game which is really frustrating. I’m in an iPhone 12 in case info is necessary.
We had some issues with ads freezing the game, but this should already be fixed.
If you still experience this or the issue comes back, please post about this in our Support area here:
Can’t leave the Ad. Have to leave the game back to home page. Then have to close the game completely losing any progress. This is a new Ad first seen just now. Updates are all current both software and game.
I am SO frustrated with the glitch in the. strawberry shortcake ad! Please delete it! I am on level 4353 and can’t remember being so frustrated in a long time. Please give us an eta when this will be fixed/removed.
thsnk you
They need to remove the ad now. It shouldn’t be that difficult.
The Strawberry Shortcake ad does nothing. You can’t exit out. I find the glitch happens with the balloon, the purple extra lives and the purple 3 extra lives. Please fix this because I’m losing lives and boosters
When will the issue be resolved. I lost several lives and boosts
This Strawberry Shortcake glitch has made playing the game unbearable! It has happened 6 times since my last post. I will not be playing for a while until it is fixed.
This has happened to me 4 times. It is so frustrating that I need to exit the game to get rid of it. Lost a lot of boosters because of this glitch! I play on an iPad.
Who the heck approved this bot ad? Every person who has taken the time to post here deserves gold and boosters returned. Totally absurd.
It's happening to loads of people. They should be looking into it:
You're not the only one. At this post you'll find multiple complains. They should be looking into it:
I’m also having issues with this ad. I’ve lost lives and boosters. This is really frustrating. Thank you.
I have, multiple times. And reported it as not working. Unfortunately it has not changed anything.
You can opt out and report advertisement here:
It’s every single ad. I can’t even play on with moves when I have almost beat a level.
I am getting a Strawberry shortcake ad which freezes Candy Crush Saga and crashes the game
Please fix the strawberry shortcake ad issue.
Candy crush saga hangs after Strawberry shortcake commercial
I've tried multiple logins and power shutdown/restart and the problem still occurs!
iPhone OS: iOS 15.6.1
And I see multiple players' complaints about the same issue and didn't find any resolution!
Can someone help the community having this issues?
Thanks
Don’t you just love the Candy Crush Saga support!!? They are not reading our posts and not answering anyone!
I’m having the same problem. Playing on iPad Pro 12” 2nd gen.
Sorry to hear that, @Alienscar. For me it really is just that one at at the moment, but it's being very heavily run and so I keep running into it. Very frustrating.
Since my issue seems to have been kicked up the support chain by @kiara_wael (Thanks, by the way!), you might want to leave your phone model and operating system info in a reply.
One issue that I had for about eight months was finally dealt with only by unistalling and reinstalling, costing me a ton of progress. I couldn't get anyone at King to care about the issue at all, so I feel you. I wish you the best of luck. 🤞🏻
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Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
