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You're not the only one. At this post you'll find multiple complains. They should be looking into it:
It's happening to loads of people. They should be looking into it:
Who the heck approved this bot ad? Every person who has taken the time to post here deserves gold and boosters returned. Totally absurd.
This has happened to me 4 times. It is so frustrating that I need to exit the game to get rid of it. Lost a lot of boosters because of this glitch! I play on an iPad.
This Strawberry Shortcake glitch has made playing the game unbearable! It has happened 6 times since my last post. I will not be playing for a while until it is fixed.
When will the issue be resolved. I lost several lives and boosts
The Strawberry Shortcake ad does nothing. You can’t exit out. I find the glitch happens with the balloon, the purple extra lives and the purple 3 extra lives. Please fix this because I’m losing lives and boosters
They need to remove the ad now. It shouldn’t be that difficult.
I am SO frustrated with the glitch in the. strawberry shortcake ad! Please delete it! I am on level 4353 and can’t remember being so frustrated in a long time. Please give us an eta when this will be fixed/removed.
thsnk you
Can’t leave the Ad. Have to leave the game back to home page. Then have to close the game completely losing any progress. This is a new Ad first seen just now. Updates are all current both software and game.