how to restore all the level progress in candy crush saga.I was not connected to facebook.

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Me too. Lost progress.

    Is this resolved now?

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  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Could someone help me as I had this same problem

    Is this resolved now?

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  • Hi @Cezdiamon, can you send me a message too? Ive lost all my progress after signing in with my facebook account.. thanks! my email is [email protected]

  • RedPackageRedPackage Posts: 1

    Hi, I have the same problem. Didn't register with FB, only with GooglePlay. Suddenly back to level 1, and when I try to log in with my GooglePlay email it says account doesn't exist :(

  • Had to make a new facebook account when I logged in I to was set back to lvl from like 1750 or something and 41 gold. Please help

  • iva_naiva_na Posts: 1

    Hi! I have deactivated my FB account a year ago and by that time I just continued to play Candy Crush Saga as a guest I think. By that time I was playing it through that FB account. Now I have a new FB account and I'm afraid to connect my progress to either FB or King because I don't know would it save. I'm currently on level 1881. What should I do?

  • So annoyed. I was on level 1017 and CC kept asking me to log on to FB so I did and have now lost all my progress. Help please! I've tried logging on and just get the message account doesn't exist.

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    So annoyed. I was on level 1017 and CC kept asking me to log on to FB so I did and have now lost all my progress. Help please! I've tried logging on and just get the message account doesn't exist.

    Hi Sarah- I will send you a message too :-) Thanks!

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi! I have deactivated my FB account a year ago and by that time I just continued to play Candy Crush Saga as a guest I think. By that time I was playing it through that FB account. Now I have a new FB account and I'm afraid to connect my progress to either FB or King because I don't know would it save. I'm currently on level 1881. What should I do?

    Hi there- I will send you a message too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Had to make a new facebook account when I logged in I to was set back to lvl from like 1750 or something and 41 gold. Please help

    Hi Evan- I will send you a message too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi, I have the same problem. Didn't register with FB, only with GooglePlay. Suddenly back to level 1, and when I try to log in with my GooglePlay email it says account doesn't exist :(

    Hi there- I will send you a message now too :-)

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  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    So annoyed. I was on level 1017 and CC kept asking me to log on to FB so I did and have now lost all my progress. Help please! I've tried logging on and just get the message account doesn't exist.

    Have you received my message, Sarah?

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  • I have the same issue. Do not recall ever using an email address or Facebook to begin play, and now am back to level 1 after updating the Candy Crush Saga app. I have a screen name.

  • Coco-9Coco-9 Posts: 1

    Hi,ย 

    I'm having the same issue. Updated the app and synced with Facebook and lost all progress. Was on level 2278 with a massive amount of boosters and now everything is gone.ย 

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi,ย 

    I'm having the same issue. Updated the app and synced with Facebook and lost all progress. Was on level 2278 with a massive amount of boosters and now everything is gone.ย 

    Hi there- I will send you a message too :-)

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

This discussion has been closed.