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The game froze just as I was using gold bars to continue the level. How can I get those back?
Also, I changed phones and lost boosters I'd purchased. How can I get those back?
King do not replace items that you won by just playing the game, so it is highly unlikely that you will get your gold back.
For purchased items that you lose and for a refund you will have to contact Player Support.
Please read the information provided in the article linked below.
Thanks for replying. please email this to our Player Support Team here and tell your Game ID there.
I don't understand your response. Today marks the third time in less than a month where I have used Gold bars to advance in a level and have received no advancement to the next level, but lost gold bars.
In the last three weeks, I have lost 46 gold bars with nothing in return. Please restore my gold bars to me, thank you.
Hi welcome to the happy King Community 🤴 hope you understood and don't buy alot of boosters when you don't necessarily. Thanks 😊
Hi and Welcome to the King Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
Please check links about lose booster Here
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…