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lots of connection problems!
czplay
Posts: 3
Level 1
in Discussions
Haven't been able to connect to Candy crush for days. Other games are working fine. Using Facebook on laptop
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Comments
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Edited by CM: You seem to be lost and in the wrong thread. Please keep it in topic! Check out our House Rules!
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Welcome to Sweet King Community! 👑
Thank you for your playing Candy Crush Saga. 😊
Hot topics right now in Candy Crush Saga here and in King Community here 🌶 🍭👑
You can also participate on Candy Crush Contests here and General Contests here that you can chance to win gold bars on this game. 😉
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Have a nice and safety day! ❤😊
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How about you follow these troubleshooting steps of Crashing/Freezing issue/bug here (any device) that I hope nothing this happens. 😊
I think uninstall and then reinstall steps then must allow the confirmation message to show for the software to register it is the best solve problem that I hope nothing this happens too.
⚠️ NOTE ⚠️
If you want to try uninstall and reinstall steps, you have your gold bars and level progress are saved/transfered but all of the boosters and inventory lives are lost and some events will be reset or gone when you save your progress completed with your Facebook or Kingdom Account connected.
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I guess I'll have to be done with Candy Crush then. I am not tech savvy enough to do this. All the other King games are working but I don't really like any. Too bad. I love CC and have been playing for many years. I don't want to make a mistake and have to start over. It took me way too long to get to the level I'm on.
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Hi there, I'm sure there is something we can do to help!
We can take this step by step, we just need few more details to be able to help 😉
Just to confirm, you play Candy Crush through your laptop correct? If yes, is the game not loading for you so you can play?
Do you happen to get any error message or does it take ages to load?
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Yes, I play on my laptop. No error message other than page not loading. I have tried refreshing but that doesn't help. I get a message to wait or leave page. I wait a couple times then leave.I play one other King game and it loads fine. I don't like it as well so I don't play it as often.
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Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!
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Thanks, this helps a lot!
The browser you are currently using might need to be updated or perhaps clearing the cache might help. I want to assume that you might be using Chrome so I'm sending you a link HERE for you to try out clearing the cache and see if that helps.
- On your computer, open Chrome.
- At the top right, click More .
- Click History. History.
- On the left, click Clear browsing data.
- Select how much history you want to delete. To clear everything, select All time.
- Check the boxes for the info you want Chrome to clear, including Browsing history. ...
- Click Clear data.
Hope this helps and keep us posted.
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Same I spend a lot of money n play all the time lost my boosters lives gold I paid for cuz cc says please re load and nothing is fixing my game
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I have the same problem since last night , it's not my Chromebook because I have 2 accounts and CC is playing fine on the other one . I just get the page is unresponsive too .
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