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Season Gold Pass ended before the deadline - β Edited by CM: NEW UPDATE!
Answers
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Hi @rpeterpaul You have arrived in bw2 no worries just select the word king at the top of the page and select your game π
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Hi and Welcome to the King Community
Thank you for the feedback. For the purchase that you didn't receive and how to get that refunded or compensated Please checkΒ Here
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Thank you both for letting us know the issue is still persisting.
We apologies for any inconvenience this may be causing and you will be happy to know that we have reported it to the studio who is looking in to this.
Once we know more, we will let you know and please, do not delete the game app!
Thank you for your patience while we keep investigating.
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Hello, Ms Mickey L Mouse,
Welcome to the forum! π
If you didn't get what you paid for, you should request a refund ASAP. First try and log out, restart the game, log back in and repeat an older level to refresh your events. If the gold pass is still not unlocked, then go ahead and request a refund using the instructions in the link above.
If you feel like chatting to exchange tips about the game, you can message me on Discord (Sun#0314), Reddit (u/Sunnysboy) or Messenger (fb.com/P.G.Simeonov).
Have fun! π
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It didn't work for me either
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Did not receive Season Pass. You owe me 13.99
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Did not receive Season Pass. You owe me 13.99
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I bought the season pass this morning (at the now higher price) and after 4 tiers it reset as ifI had never bought it. E mailed support and I keep getting e mails back to check with the help center. I've been playing for more than 6 years and between this and raising prices on everything, im definitely not enjoying the game as much as I used too
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I was playing Candy Crush. I purchased the gold pass. I received my receipt for this purchase. However, I did not receive the gold pass. It's still locked.
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Hi and Welcome to the King Community
Thank you for the feedback. This issues has been look into here
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