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⭕ Why can't I play in landscape mode anymore? Game too small!

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Answers

  • Nadia62
    Nadia62 Posts: 3

    Level 1

    edited July 2023

    Also wondering, it's getting very annoying.

    I wrote to them this morning, waiting for an answer.

  • conhelx
    conhelx Posts: 1

    Level 1

    I ordered lollipos yall took the mo ey but I have no lollipops.

  • kiara_wael
    kiara_wael Posts: 157,001
    edited July 2023

    Hi and welcome to the King Community

    For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

  • FluffyDinosaur
    FluffyDinosaur Posts: 2,539
    edited July 2023

    Hi everyone, your game resolution has changed due to Candy Crush Saga now only allowing the game to be played in portrait mode (vertical). We have a thread for this in support so I will merge your messages with the bigger thread to make sure we keep the topic in one place

  • kepeterson
    kepeterson Posts: 215

    Moderators kiara and diamond should get their stories straight. Kiara says there is no plan to go back to landscape, but diamond says it’s a test. Which is it King!? Who are these moderators? Do they work for King, are they paid for some sort of responsibility, do they even have any contact with the higher ups at King? They have been completely useless to players who have complaints about portrait view.

  • amanta4ray
    amanta4ray Posts: 38

    Level 3

    I came back from vacation to find this new change. I cannot even begin to tell you how much I hate it. The screen is way too small. I don't understand companies making changes that upsets its players. I thought the whole point is to keep players, not chase them away with stupid and annoying changes that have no value what-so-ever.

  • Nasus1943
    Nasus1943 Posts: 1

    Level 1

    I play on a PC desktop because it the best way for me to see the game board. I need the landscape format please.

  • kiara_wael
    kiara_wael Posts: 157,001
    edited July 2023

    Hi and Welcome to the King Community

    Recently a changed was made in the game to only let players play in Portrait mode (this is how the game would look like when playing on a phone). This change is also effective on Windows. Currently there’s no plans on changing this back, but please leave your feedback on the change in this discussion.


    You can also find more information about the change here: https://community.king.com/en/candy-crush-saga/kb/articles/2165-why-cant-i-play-in-landscape-mode-anymore

  • susanfay
    susanfay Posts: 2

    Level 1

    edited July 2023

    so hard to see now can no longer make screen bigger. Very hard to play now. I am 71 years old this game use to be so much fun now very hard to see

Hey! Would you like to give us your opinion?