Black screen when watching ads - 🚫 Issue reported!

Black screen again,are you going to fix it ?

I can watch the ad before playing, but screen going black when trying to watch to complete game. I have tried all suggestions. It is the game from what I am seeing here, not my phone. Any updates on situation???

so disappointed. Am ready to delete the game because issue is not addressed and takes enjoyment out of the game.

This is happening again, August 2023. Closed app and restart-shut down iPad and restart, neither worked. Please address this. FYI, this seems to happen to me at least once a month. Is it after updates? Please address and fix. Thank you!