Black screen when watching ads - 🚫 Issue reported!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/415769/not-getting-videos-consistently-screen-goes-black-mostly-when-just-trying-to-continue

Welcome to the King Community 🥰

The option to watch ad videos in the game had some issues and the issue was already reported. The game studio is also working to fix the issue and hopefully the issue will be resolved soon. You can check HERE to get the latest information.

Thank you.

klimemi

Why am I getting a black screen when viewing ads to continue Game? I'm not happy I had a 87% win streak.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/415772/black-screen-when-viewing-ads-to-continue-game-im-not-happy-i-had-a-87-win-str

Welcome to the King Community 🥰

The option to watch ad videos in the game had some issues and the issue was already reported. The game studio is also working to fix the issue and hopefully the issue will be resolved soon. You can check HERE to get the latest information.

Thank you.

250960

https://community.king.com/en/candy-crush-saga/discussion/comment/2451708#Comment_2451708

Issue of black screen and not saving game not getting life’s is not fixed playing on iPhone SE have been for many years

Anna_Castro3

https://community.king.com/en/candy-crush-saga/discussion/comment/2734349#Comment_2734349

Pasa en con casi todos los anuncios

WendyWeidman

Hello, Everyone!

I was getting the black screen of death for the ads. I shut down my cell and restarted. It program next suggested updating the app. I was at 5650. I saved my account, deleted the app, and then reinstalled.

I’ve been forced to start over. It’s been a week and I am only up to 2760.

I am not a happy camper.

vinodriya

Adds not coming

lizreading

Each time I ask for extra moves I get a black screen with a white line across the bottom. It doesn’t go away and I have to reload.

losin51

Now and for the last 3 days I’ve been unable to “contact App Store” for more playing options. This is getting more and more frustrating, and much less fun to play.🙁

CazzyC

Same problem for me some ads work but the black ad with the broad white bar at the top keeps coming back and I have to reboot the game.