Black screen when watching ads - 🚫 Issue reported!

gbv750

Update: this afternoon everything was working great and back to normal. But the problem returned this evening.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2759830#Comment_2759830

Hello @gbv750🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that the issue is back in your game!

The issue was reported to our Candy Community In-charge. You will have to bear with us as all the Kingsters are off for the weekend, and they can only check our complaints tomorrow! We will update you all once we know something

Thank you for your patience and understanding 🍫🍫

Manuela68_

https://community.king.com/en/candy-crush-saga/discussion/comment/2735418#Comment_2735418

https://community.king.com/en/candy-crush-saga/discussion/comment/2759366#Comment_2759366

Ich habe das gleiche Problem...wie ist die Lösung?

Manuela68_

When the level end and ich want new live because it is not finished, i want to see advertinsing. But the mirrow is black and i must close the level...

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/2759897#Comment_2759897

Don't play ads for now until they have fixed the glitch. There is nothing any of you players can do.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

loisheuchert

My screen keeps going black when I am trying to get three more turns. Has anyone else noticed this?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. this issues has been reported in a mean time please force close the Apps and Log in again, for more info Here

ellenteft

I did. It still doesn’t work.

Edith08

Play on. Watch ad gives black screen again. This ends the game.

I have to exit Candy Crush completely and restart game.