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Every time I go back in to play. I have passed levels that I have not played. They even have stars by them
Yes, and it was wonderful. Thank you to all who helped resolve the issue!
Hi @cvblindguy, just wanted to check if you have been able to play your current level?
Okay, I understand and let me reach out to Player Support and see what can be done!
Please keep checking your game for any changes, close it and reopen it in a little while 😉
No, I was playing normally until 8826. The next time I logged in it had jumped a whole level. I would like my game reset 8826 if that's possible. If I played that level you requested, and passed it the next time I logged in. It would skip to a whole new level
Hi and sorry to hear the game keeps bouncing you around the saga map!
Looking at the screenshot, it seems that level 8901 is missing starts so it has not been passed yet and the game needs you to pass it!
You mentioned that you have played level 8901 but did you pass it?
I'm playing on a Samsung S21 5G.
I was on 8826 when this all started. The other screenshot is where it currently has leaped to. I have tried a bunch of fixes. Logging out, uninstalling the game, shutting my phone off. Restarting it multiple times with no effect. Here is my ID: 12411241288.
Hello @cvblindguy 🤗 Welcome back & wish you a Very Happy New Year🎉
First of all, Thank you for your patience! Our Community In-charge and most of the Kingsters are back from the Holidays! Now, I can report about your issue 👍
I need these details please ⬇️
Talk to you soon! Have a great rest of the day🍫🍫
Hi, I'm still having the same issues. I was on level 8826 when this started. Now it has jumped to level 8901. I haven't played it at all because every time I do, and I have to log out it jumps a level when I go back to play. Please help
Hello @cvblindguy🤗 Hearty Welcome to our Candy Crush Saga Community!
Looks like there is a glitch in the game!! I have seen couple of complaints with this glitch, and there is nothing you can do to get out of it!!
Only Candy Team can check what's going on and fix it from their side. But, all the Kingsters are on break due to Holidays!! Hence, you will have to wait till the New Year's!
You can try --> Log out of the game -- close the App --- turn off the Wi-Fi -- shut down your device and turn it back on after 5 minutes -- turn on the WiFi -- reopen the App and log back in.
If that doesn't work, I would say leave it like that!! Please come back on January 2nd and remind me, so that I can report to our Community In-charge!!
To reply back, you can type in the blank box given below🍫🍫
Happy Holidays🎄🎄
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My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
I got a pop up saying unlimited play for 1 hour with perks And nothing after no play or perks 🤷♀️
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
I am 3 pins away from collecting them all and receiving the gold bars. Then all of a sudden the event is over even though there was at least 2 weeks left yesterday. This kind of stuff is very frustrating
I’m a newbie but I’m playing on level 7652… how do i get the level 7000 badge?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
